Technical Service is any service that reaches a customer directly or indirectly. It means serving customers and is more than just solving problems or handling complaints.

Technical Service is part of a holistic customer experience that can provide a critical competitive advantage in today’s increasingly complex and commodified market.

Every contact we have with a customer affects whether they will come back or not. We have to be great every time or we will lose them. As Semcares Family, we serve you with this awareness.